SoftOne Collection System is a system for planning and accounting for work with debtors. The technology of collection-scoring is aimed at a quick analysis of the situation with a specific debtor, identifying effective steps for eliminating delinquency and repaying money, automating the work of collection work.
It is intended for organizations providing various services or selling certain goods; Companies engaged in social surveys, marketing research; Enterprises of housing and communal services; Banks and financial organizations; Collector agencies.
Functional
Work with debtors:
- Validation of registry data, checking for the presence of contact data (auto dealer);
- Definition of strategy of work with a portfolio taking into account scoring points;
- The historization of all processes;
- Use of autoinformers, auto-idlers, filters and scripts;
- Automated search of contacts in social networks and the exchange of messages (e-mail, sms, viber, letters) using “bots”.
Work with telemarketing:
- Processing of a large amount of information, 300 clients, 40 leads with one operator/day; – Building mathematical models and reporting;
- Working with loyal customers;
- Reporting on-line.